How long does shipping take?
Orders are processed within 1–3 business days and usually arrive within 5–15 business days depending on the destination.
Can I track my order?
Yes. Every order includes tracking information, which is sent by email once your parcel has been dispatched.
Do you ship internationally?
Yes. We proudly deliver to customers in many countries worldwide.
Can I change or cancel my order?
Please contact us immediately after placing your order. If processing has not started, we'll do our best to accommodate your request.
What if my item arrives damaged?
Contact us within 7 days after delivery with photos of the item and packaging, and we'll assist you with a suitable solution.
How can I contact customer support?
You can reach us anytime by email at cottisco@outlook.it. Our team aims to respond within 24 business hours.
Are your products true to size?
Most items fit true to size. Please refer to the product description for additional measurements when available.