Shipping policy
At Cottisco, we are committed to delivering your order quickly, safely, and transparently.
Processing Time
Orders are processed within 1–3 business days. During peak periods, processing may take slightly longer.
Delivery Times
- Italy: 5–10 business days
- Europe: 6–12 business days
- International: 7–15 business days
Tracking
A tracking number will be sent by email once your order has shipped. Tracking may take up to 72 hours to become active.
Customs
International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for delays or additional shipping costs caused by incorrect information.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 7 days so we can assist you.
Contact
Trade Name: Cottisco
Store Owner: Paolo Alfio Mirabella
Address: Via degli Oleandri 8, 95019 Zafferana Etnea CT, Italy
Email: cottisco@outlook.it
Phone: +39 339 587 3403